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Frequently Asked Questions

Mar 02, 2023

What is hard and soft water?


Hard water is water that is high in minerals like calcium, magnesium and carbonate. It can happen with both city and well water, and it takes a huge toll on your home, clogging up your appliances, creating spotty dishes and leaving your skin dray and your clothes dull and scratchy.


But with Hellenbrand water softening equipment, sold by McAleer Water Conditioning, you can reduce the effect these minerals have on you, and your home. Softeners remove unwanted contaminates before your water even travels through your pipes, into your water using appliances, or before you switch on the taps of your bathrooms and kitchen. Giving you softened, mineral free water to every room in your house.


Why does soft water make my skin feel slippery?


Water softening equipment removes contaminates in your water so your skin is rinsed completely without hard water minerals left behind to trap residue and traces of soap, dead skin cells and other particles that can make your skin feel dry and scratchy. The slippery, softness you feel is what your skin is supposed to feel like.


Why isn’t my softener using much salt?


Hellenbrand products are built for ultimate efficiency and use less water and salt than most competing systems. However, if for some reason your water isn’t feeling very soft and the level of salt isn’t decreasing as it should, call McAleer Water Conditioning at 800-397-1995 and one of our technicians would be happy to come to your home to check your equipment. 


If you suspect your home has hard water, contact McAleer Water Conditioning for top-quality water softening solutions. The locally owned and operated business has proudly assisted residents throughout Dubuque, Delaware, Jackson, Jones, and Linn counties achieve contaminant-free water for over 40 years. Browse their selection of water treatment equipment by visiting their website, or by calling (800) 397-1995 for a free estimate.

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